Let’s talk

Get in touch

Whether you have a question, need support, or just want to say hi — we’d love to hear from you.

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Office Hours

Monday to Friday, 9AM – 6PM (GMT+8)

Email us

support@growsync.io

Head office

Kuala Lumpur, Malaysia

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Before you reach out

Quick answers to common questions

Here are answers to some common questions.

Absolutely. Use the form or email us at support@growsync.io — our product team loves feedback!

Just mention it in the message form, or email us at demo@growsync.io. We’ll schedule a walkthrough.

Yes, live chat is available for paid users from Monday to Friday. Phone support is available for enterprise accounts.

You can update billing, change plans, or cancel anytime from your Account Settings.

Our support team typically replies within 24 hours on business days. Priority is given to users on premium plans.

Let’s grow together

Ready to transform your greenhouse with automation that works for you?