Let’s talk
Get in touch
Whether you have a question, need support, or just want to say hi — we’d love to hear from you.
Office Hours
Monday to Friday, 9AM – 6PM (GMT+8)
Email us
support@growsync.io
Head office
Kuala Lumpur, Malaysia
Before you reach out
Quick answers to common questions
Can I report a bug or request a feature?
Absolutely. Use the form or email us at support@growsync.io — our product team loves feedback!
How do I request a demo?
Just mention it in the message form, or email us at demo@growsync.io. We’ll schedule a walkthrough.
Do you offer live chat or phone support?
Yes, live chat is available for paid users from Monday to Friday. Phone support is available for enterprise accounts.
Where can I manage my subscription?
You can update billing, change plans, or cancel anytime from your Account Settings.
How quickly will I get a response?
Our support team typically replies within 24 hours on business days. Priority is given to users on premium plans.
Let’s grow together
Ready to transform your greenhouse with automation that works for you?
